Send nothing back but give away.
Relax is well below average with its returns at 15%. Normally in the apparel industry, 30% is common. This is something we are very proud of. So we are also pretty sure you will want to keep your Relax garment.
But what is the easiest way to return clothes that are too big or too small? Don't.
That's right. Save them and give them to a friend and we'll give you 50% discount on your next purchase.
We call this a sustainable exchange because:
- You save money on returns.
- You make a friend happy.
- You get 50% discount on your new garment.
- You will get your right size garment faster.
- You are being sustainable because we are not shipping back and forth.
Contact contact@relax.nl within 30 days of delivery and you will get a code for your next purchase with 50% discount.
Traditional exchange or return:
If this offer does not suit your needs, we also have a 30-day warranty and return policy. If you still want to return or exchange, please fill in our return form (or contact contact@relax.nl) within 30 days of delivery in. After we have received and inspected your returned items, we will replace or refund your order at your request. You are responsible for the cost of return shipping.
After completing the return form, you will receive an e-mail confirmation with further instructions.
View the return and refund conditions
